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Career at Murano

Murano by Ferraro is looking for diverse, talented, and passionate people whom embody our values of excellence, leadership, professionalism, ethics, and respect for diversity.

Here  you will find a supportive workplace and tools to help you achieve professional and personal growth.

At Murano by Ferraro we also offer well paid internship experiences.

For information regarding open positions at our Miami Restaurant, please search positions available and send your resume to:



Minimum Qualifications:

  • Prior experience in Fine Italian Restaurant (min 3 years)

  • Must have reliable transportation

  • Must be able to work in USA

  • English speaking. (Spanish is a plus)

  • Able to work nights, weekends and holidays

  • Food handler certification a plus



Supervisory Responsibilities:

  • Responsible for the smooth operation of all front-of-the-house functions; Ensures the proper opening/closing, accounting, reporting, and environmental procedures are followed

  • Effectively communicates department and position-specific expectations to department team members

  • Ensures consistency in the steps of service, proper menu knowledge, and adherence to customer service standards

  • Responsible for managing department team members, creating staff work schedules, and training department employees in department standards, security procedures, inventory operations, and safe work methods

  • Ensure all Front of House staff have or receive certified food safety and alcohol service training as required

  • Mentors and coaches staff members on developing and improving skills

  • Enforces department standards, policies, and team member expectations; performs progressive discipline, coaches, and retrains department employees as required

  • Follows and enforces company policies including uniform and grooming standards

  • Verifies payroll hours for department personal

  • Thoroughly checks all side duties of front-of-the-house staff



  • Able to read, write, speak and understand English

  • Able to learn all company training materials

  • Able to work with minimal supervision and be self-motivated

  • Act in a professional manner

  • Strict attention to detail and follow through

  • Excellent customer service, leadership, and supervisory skills

  • Strong organizational skills

  • Knowledge of food service standards

  • Knowledge of front-of-the-house restaurant operations

  • Knowledge of point-of-sale systems

  • Must be of legal age to sell and serve alcohol

  • Knowledge of proper food handling, food storage, and sanitation procedures

  • Strong computer skills including MS Office (Word, Excel)

  • Proper and accurate money handling and cash counting skills

  • Proper food handling, alcohol, or equivalent certifications or ability to obtain upon hire


Education and/or experience to perform job duties:

  • 2 years of college education in a related field, or 3 years of front-of-house restaurant or hospitality-related work experience, or equivalent combination of work experience and education required.

  • At least one year of supervisory or management work experience required

  • 6 months wine service work experience preferred

  • Fine-dining work experience or café style food service experience preferred

  • Prior work experience with POS systems


  • Prepares tables for dining by setting decorations, condiments, candles, napkins, service plates and utensils

  • Transmits orders to bar and kitchen by taking customers' choices; identifying customers' special dietary needs and special requests

  • Serves orders by picking up and delivering customers' orders from the bar and/or kitchen; delivering accompaniments and condiments from service bar

  • Responds to additional customer requirements by inquiring of needs; observing dining process

  • Maintains table setting by removing courses as completed, replenishes utensils and refilling water glasses

  • Obtains revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment to host and returning change or credit card and signature slip to customers

  • Performing basic cleaning tasks as needed or directed by manager

  • Adhere to grooming and appearance standards

  • Assist in any areas of the restaurant when staffing constraints require

  • Performs other duties and responsibilities as required or requested

Minimum Qualifications:

  • Prior Fine Dining Restaurant server experience required or hospitality school qualification

  • Must have reliable transportation

  • Must be able to work in USA 

  • English speaking. Spanish is a plus

  • Able to work nights, weekends and holidays

  • Food handler certification a plus

Job Duties:

  • Greet guests in a friendly and professional manner

  • Create efficient floor plans

  • Communicate with fellow team members

  • Seat people appropriately to maximize operational success

  • Utilize in house software to check in guests



  • 1+ years experience

  • Ability to work on your feet for eight hours or more a day

  • Must have open availability including late nights, weekends, and holidays

  • Must be a team player and be comfortable working with a team in a very fast-paced environment

  • Put in the maximum effort to maintain a positive and professional attitude daily

  • English speaking. Spanish is a plus

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